Return to Home PageThe U.S. Equal Employment Opportunity Commission
| ADR Techniques: | Mediation |
| Source of Neutrals: | Inhouse |
| Contact: | Office of Resolution Management Mary Ellen Garcia, Department ADR Coordinator (650) 614-9843 Washington Field Office |
| Web page: | http://www.va.gov/adr/descript.htm |
| Fiscal Year | 2006 | 2007 | 2008 | |||||
|---|---|---|---|---|---|---|---|---|
| Size of Work Force | 238,228 | 252,661 | ||||||
| Pre-Complaint Process | ||||||||
| Completed/Ended Counselings | 3,719 | 3,694 | ||||||
| Offered ADR | 1,685 | 2,280 | ||||||
| Process in ADR | 762 | 1,008 | ||||||
| Completed ADR | 762 | 1,008 | ||||||
| Resolved Disputes | 527 | 462 | ||||||
| Formal Complaint Process | ||||||||
| Complaints Clousures | 1,887 | 1,875 | ||||||
| Offered ADR | 167 | 139 | ||||||
| Processed in ADR | 118 | 86 | ||||||
| Completed ADR | 118 | 86 | ||||||
| Resolved Disputes | 107 | 65 | ||||||
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 |
|---|---|---|---|---|---|---|
| Size of Work Force | 239,260 | 225,893 | 222,985 | 230,709 | 235,345 | 230,577 |
| Pre-Complaint Process | ||||||
| Completed Counselings | 6,338 | 5,328 | 4,772 | 4,057 | 4,129 | 3,936 |
| Offered ADR | N/A | N/A | 1,367 | 1,068 | 940 | 1,463 |
| Processed in ADR | 516 | 385 | 237 | 351 | 427 | 676 |
| Completed ADR | 516 | 363 | 242 | 326 | 448 | 602 |
| Resolved Disputes | 127 | 95 | 132 | 191 | 355 | 431 |
| Formal Complaint Process | ||||||
| Complaints Filed | 2,467 | 2,147 | 2,258 | 2,232 | 2,220 | 2,128 |
| Complaints in Inventory | 6,468 | 6,238 | 6,286 | 5,394 | 5,048 | 4,828 |
| Offered ADR | N/A | N/A | 24 | 70 | 96 | 130 |
| Processed in ADR | N/A | 72 | 17 | 33 | 61 | 73 |
| Completed ADR | 108 | 62 | 24 | 24 | 51 | 83 |
| Resolved Disputes | 57 | 18 | 8 | 14 | 23 | 58 |
This page was last modified on October 17, 2008.